Privacy Policy

i 1. Information We Collect

Gabhan Pets ("Company," "we," "us," "our") operates the www.gabhanpets.com website and related services. We are committed to protecting your privacy and ensuring you have a positive experience on our website.

This Privacy Policy explains our data collection, use, and protection practices. If you have questions about this policy, please contact us at privacy@gabhanpets.com.

Information You Provide Directly

• Account Information: Name, email address, password
• Order Information: Shipping address, billing address, phone number
• Payment Information: Credit card details (processed securely by Stripe)
• Customer Support: Messages, feedback, and support inquiries
• Newsletter: Email address for marketing communications (optional)

2.2 Information Collected Automatically

• Usage Data: Pages viewed, time spent, click patterns
• Device Information: Browser type, IP address, operating system
• Cookies: Session cookies and tracking cookies
• Analytics: Google Analytics data for site performance

2.3 Third-Party Information

We may receive information about you from third-party services like payment processors and shipping partners.

3. How We Use Your Information

We use collected information for:

• Processing and fulfilling your orders
• Sending order confirmations and shipping updates
• Providing customer support
• Preventing fraud and ensuring account security
• Improving our website and services
• Analyzing user behavior for marketing purposes
• Sending promotional emails (only with your consent)
• Complying with legal obligations

4. Data Security

We implement industry-standard security measures to protect your personal data:

• SSL/HTTPS encryption for all data transmission
• PCI DSS compliance for payment processing
• Secure password storage with encryption
• Limited access to sensitive data (need-to-know basis)
• Regular security audits and updates

Note: No data transmission over the internet is 100% secure. We cannot guarantee absolute security but take every precaution.

5. Sharing Your Information

We do not sell your personal information. We may share data with:

• Service Providers: Payment processors (Stripe), shipping companies (USPS, UPS, FedEx)
• Analytics: Google Analytics (anonymized data only)
• Legal Compliance: Law enforcement if required by law
• Business Transfers: In case of merger or acquisition

6. Your Rights & Choices

Depending on your location, you have the following rights:

• Access: Request a copy of your personal data
• Correction: Update or correct your information
• Deletion: Request deletion of your account and data
• Opt-Out: Unsubscribe from marketing emails anytime
• Data Portability: Export your data in a portable format

To exercise these rights, email us at privacy@gabhanpets.com with "DATA REQUEST" in the subject line.

7. Cookies & Tracking

We use cookies to:

• Remember login information
• Track your shopping cart
• Analyze site usage (Google Analytics)
• Display personalized content

You can manage cookie preferences in your browser settings. Disabling cookies may limit website functionality.

8. Children's Privacy

Our website is not intended for children under 13 years old. We do not knowingly collect personal data from children. If we learn we have collected data from a child under 13, we will delete it immediately.

9. GDPR & CCPA Compliance

GDPR (European Users)

If you're in the EU, you have additional rights under the General Data Protection Regulation. We process your data lawfully based on:

• Your consent
• Contract performance (fulfilling your order)
• Legal compliance
• Legitimate business interests

CCPA (California Users)

California residents have the right to know what personal data is collected, used, and shared. You can request data deletion and opt-out of data sales.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing personal information.

11. Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our website constitutes acceptance of changes.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices:

Email: privacy@gabhanpets.com
Mail: Gabhan Pets
Address: [Your Business Address]
Phone: [Your Phone Number]